Attention All Members – Beware of Spammers!
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By:
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jamiedrue
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Mood:
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throwing clubs
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Date:
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04/13/2007 13:09:29
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Music:
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None
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It has been brought to my attention that some members of the 19thHole are not here for the purpose the site was intended.
The mission of 19thHole.com is to provide a meeting place for “golfers”. A place where “golfers” can share their stories, swing tips, shots of the day, missed putts, favorite new golf equipment and local golf courses; A place where golfers young and old can interact in a safe and fun environment.
It is our goal to provide this meeting place for free to all those who love the game like we do. Unfortunately, being a free member driven site is not always as good as it sounds. The fact that the site is free leaves the door open for unwelcome spammers and questionable members.
I am asking our legitimate members (and you know who you are) to help us monitor this great meeting place for golfers and rid the site of illegitimate members (and YES, YOU know who you are).
I have included below a few ways to spot questionable members, what to do when faced with a questionable member and our process to handle the situation.
How to Spot Questionable Member:
- You are left a comment or message asking for your instant messenger details.
Remember, 19thHole.com provides a safe and fun Live Chat for our members to communicate instantly.
- You receive a message asking for you to contact a member at a different email address.
19thHole.com provides a fantastic message system so that you can stay in touch without ever having to leave a safe and secure site or reveal your personal email address.
- You receive an inappropriate message.
This is the most difficult to argue as inappropriateness is left up to the member. We are asking you to use your best judgment. In my opinion a legitimate first message from a member is something such as, “Hey Bob, what’s your favorite local golf course?” I have sent a few messages like this myself. However, a message requesting late night, long walks on the beach when you’re profile blatantly states that you are happily married or a message requesting help breaking free 6 million dollars in an off shore account is not appropriate and not a legitimate message and will NOT be tolerated.
We have faith in those that truly make up the golf community and know that you will use your best judgment in reporting questionable members.
If you receive an inappropriate message the easiest course of action is to block that member. (The Block member feature is also a great tool if you have an innocent member that may have a crush on you due to that dashing profile picture and is simply annoying you with silly and irrelevant messages.)
To block a member:
- Visit the questionable member’s profile and click Block Member under the Communications Panel on the Left hand side of the page.
This will ensure that the questionable member is unable to contact you again.
As staff of 19thHole.com, I can assure you spammers are intelligent enough not to send inappropriate messages to us. Therefore when you simply block a member my colleagues and I do not have any notice of the action and can not take steps to protect other members. It only takes a few seconds to report a questionable member.
What to do when faced with a questionable member:
- Access the Contact Us link located at the bottom of every page(http://www.19thhole.com/contact-us/)
- Provide us with the reasons you feel a member might be questionable or a copy of any message that you have received that you feel is inappropriate and not in the spirit of 19thHole.com
Our process to handle the situation:
- We will review the complaint on a case by case basis and contact the questionable member with either a warning or a notice of removal from the site.
We will depend on members to help monitor the site and make the 19thHole.com safe for all users. We will also look forward to your feedback and suggestions.
Thanks for your support and your understanding!< SPAN>JamieDrue
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